Michael Anderson
a day ago
Had the best experience buying a car ever when we shopped at Shottenkirk. We knew what we want, brought our trade in and we were home with our new car in no time. The sales staff and finance staff were a joy to work with and I could not recommend them more.
John Hauck
a week ago
Shawn Chaito helped me a lot and landed me a great deal on the car I wanted. Whole team was honest and helpful. 🤝
Eric Nguyen
a week ago
Had a great experience shopping here with Alan Fernandez. Saw the car I wanted online, and got in contact with him. It was sadly sold that same day. 2 weeks pass by, ( I completely forgot about the car) he calls me and tells me he found me the same car but in the exact color combination I wanted. If you know exactly what you want, Alan will make sure to find it for you.
Tom Wright
a week ago
The whole process was painless!! Alex was exceptional in explaining every detail of the vehicle’s performance and accessories to us. Vehicle met are our expectations!!
Steven Mejia
a week ago
If you’re shopping at this location make sure you ask for Patrick Wallace To be honest he was better than I could’ve imagined, I came in with no clue that I’d be leaving the lot with a bad ass Tacoma! I don’t like when salesmen try rush to get the client and sell em a car as soon as you enter the lot. Patrick understood my needs and went above and beyond and was super patient with my decision making! I appreciate all your help and I will be back for a brand new truck next !
Lauren Lempek
a week ago
We had an excellent experience working with Patrick at the dealership while my husband was purchasing his first car. From start to finish, Patrick was incredibly helpful, honest, and professional. He truly listened to what we were looking for and, just as importantly, what fit within our budget. He never tried to push us into something we didn’t want or couldn’t afford, and instead took the time to narrow down our options and guide us toward the best choice for our needs. The entire process felt smooth and stress free thanks to his transparency and patience. Patrick went above and beyond to make sure we felt confident and comfortable with the purchase. We couldn’t have asked for a better experience and highly recommend him to anyone looking to buy a car!
Viato Notary
2 days ago
I’ve been working with Jhan since November searching for the perfect Lexus NX, and from day one he was incredibly communicative, patient, and helpful. This month, the universe finally delivered the exact color, year, and low mileage I wanted, and I scheduled a meeting with him right away. Meeting Jhan in person confirmed everything. I found him to be sweet, genuine, and easy to work with. My husband and I felt completely comfortable and at ease throughout the process. The toughest part, of course, was reaching the right price where both the customer and the business could win. It turned into a fun and friendly battle with Andrew, the sales manager, and in the end, we all walked away happy. Jorge guided us through the financial process smoothly and worked tirelessly alongside Jhan to make sure the car was detailed and ready for us. They truly went above and beyond our expectations. And to top it all off, after the purchase you get to bang a huge gong to celebrate, such a fun and unique way to end an already great experience! We left absolutely happy and grateful for such a positive car-buying experience. I highly recommend this team to anyone looking for honesty, professionalism, and great service!
Ali Alobaidi
3 days ago
Shawn is the GOAT of sales, i look forward to do more business with you sir.
Ali Alobaidi
3 days ago
Shawn shaito is literally the best salesman i’ve ever met, he was very professional and straightforward in the most respectful way. Go see him y’all wont be disappointed.
Madison Meyers
4 days ago
Eduardo Reyes helped me find my new car and I absolutely LOVE it. I told him what I was looking for and he delivered. The car is amazing and affordable, thank you!
Jose Rojas
2 weeks ago
It was a smooth transaction no surprises. Good treatment. No huge waiting. Second car I buy there.
Kasden Boyford
2 weeks ago
It has a great array of vehicles for any need. The staff is very friendly. The only downside is if you're coming from 1604, construction is horrible right now
Nick Sibrian
3 weeks ago
Just wanted to say James Greene the Service Advisor is one of the nicest most helpful people I’ve encountered at a dealer. He’s helped me more than enough times ensuring my car is taken care of even if it’s little things that annoy me like a rattle, or a lifted trim piece. Thanks again James
Scott McMurrian
3 weeks ago
The experience with the customer service department has been favorable. I don't like the extra fee for using a credit card. The costs of parts and labor is sufficiently expensive.
Deana Hudler
3 weeks ago
Had a great experience buying a certified used 4Runner at Shottenkirk Toyota last week. They had an impressive selection of vehicles to choose from. Earl was a wonderful salesman! He was down to earth and very patient. I appreciated that I did not feel rushed or pressured to make an immediate decision. All those factors along with competitive pricing landed me in my dream vehicle!
SONYA CABELLO
4 weeks ago
Thanks so much Patrick for all your time and work getting me in my new 2024 Nissan Rogue
Chris Morton
4 weeks ago
Arty was great. Communicated openly, consistently, and honestly. If you go to Shottenkirk, ask for Arty!!!
breakingben 95
4 weeks ago
While I didn’t end up buying a car from the this Toyota deal ship did there best to help me. Patric and Alexander were awesome and I appreciate their help.
Caren Queen
Edited 2 weeks ago
Justin did an awesome job helping me get into my new car he was very friendly and willing to go the extra mile to make sure I was happy! First time getting a car from a big dealer ship! He did an excellent job! Off topic I’d recommend if this company had something to offer its customers like most of the other dealerships do ex. Cookies , something to drink, they didn’t really have that there which at the Lexus dealership it’s like a whole other experience and vibe it actually makes you want to be there but this place is missing that! If someone is spending over 20,000 on a vehicle you should have something along those lines just saying 🤷🏻‍♀️ UPDATE: I come back here for routine maintenance quite often under my warranty and this past time I went I had not had my morning cup of coffee so I was excited to grab it here the coffee machine is ancient and doesn’t make anything decent I recently went to the Subaru dealership a family friend did a trade in there and they rent a commercial Keurig machine and I don’t work for them or am advertising them in any way but that machine made several delicious drinks that I still think about today and I was totally disappointed in Toyotas coffee machine something so simple that can actually change the way a customer leaves there happy or not lol just saying 🤷🏻‍♀️
Geo-T22 Pav
Edited 2 weeks ago
December 2025 To to take care of a Prius maintenance light, which turn out to be a oil change. James was my service advisor and he does real well taking care of his customers. March 2025 I needed to visit Shottenkirk Toyota again for my car, which is a Prius, as it had a maintenance reminder light on the dash. My service advisor, JJ, took real good care of me and kept me informed, as needed. I maintenance process was quick, and the teams are working to reduce their customers wait times. JJ and the technicians did good work for me. I can't thank these guys enough, and I appreciate the good work and good service.