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Shottenkirk Toyota San Antonio

Nos atendieron con todo el amor y la calidez, en cada momento nos guiaron con detalle y supieron desde el afecto y la empatía esclarecer nuestras dudas; por lo que fue una experiencia muy agradable y un trato muy familiar Súper recomendable la atención de Alan Fernández, que estuvo presente en cada momento de la venta y posventa igualmente, siempre con una sonrisa cálida y sincera; su gerente Andrew García y a Luis Gomez en finanzas quien igualmente nos supo transmitir la seguridad que necesitábamos

Fast, at least for buying a car. Only so fast you can get that done. Greg Lemasters (sorry if I butchered your name), got me more than I asked for on the trade, and was more than any other dealer had offered. Even went hunting for a tiny screwdriver for me to take my keychain off the key fob on the vehicle I was trading. He even helped me move my items from the trade to the new vehicle. Definitely come talk to these guys.

Glenn was a great salesman. He made me feel comfortable and was very informative and not too pushy. You gotta watch out for the ppl in the finance department tho. But hey, that’s sales 🤷🏻‍♀️

I was greeted right away and everything was explained clearly. I purchased a bundle of 5 synthetic oil changes, and during the visit, my vehicle needed a few additional services. The total came to nearly $1,000. When I picked up my Highlander, it ran great, and I appreciated the thorough work. My only small disappointment is that, after such a large bill, I wish they had also run my vehicle through the car wash.

Outstanding people (professional.)

Great service, easy to do business, efficient handling of my vehicle. Recommend!

I've dealt with other dealerships, toyota.In particular, but this place, the one thing that makes it unique is the service department calls you back.His name is tyler.He was very very helpful

Shelby Greene was extremely helpful and kept me informed about the progress of my vehicle throughout the various stages. She addressed all my questions and ensured I was a satisfied customer from the time I brought in my Toyota Highlander until the day I picked it up. I highly recommend dealing with Shelby Greene if you ever require their services. She strives to make the process stress-free and pleasant, and does not procrastinate in getting the job done properly. If not done to her satisfaction, Shottenkirk Toyota standards, or mine, she will ensure it gets done correctly. In my experience, I have dealt with numerous service advisors, but never encountered someone as experienced as Shelby, particularly when it comes to handling warranty-related issues. Thank you very much, Shelby Greene, for everything you did; I greatly appreciate it. Mr. Michael A. Aguirre

Had been looking for a new car for months and Misha M made it happen for me today! Her great attitude and outstanding effort made the sale!

Tyler was excellent. Reviewed my vehicles history and we did an inspection complete vehicle and made decision on what to repair at this point.

Toyota team is always great and informs me.of the big picture

Thank you to the salesman Alfonso Martinez! He helped us find our beautiful BMW. He listened to us and what we were looking for. Also thank you to Sales Manager Ross Bernal. If you need a vehicle ask for Alfonso Martinez.

Aaron and the rest of the service center were so helpful and thorough! I recently moved here and needed my brakes checked. The team completed a full inspection of my vehicle on Friday and were able to get me in first thing Monday morning to have the work completed by my lunch break. They even provided a shuttle service so I didn’t have to use any PTO. Very happy with my service!

The service was fantastic. James started the service and ordered me a tire. I brought the car back in and Shelby had the tire put on in less than 40 minutes. Great customer service by both of the service advisors!!

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Mike was very helpful.

Quick attention and willing to go the extra mile.

Fast and reliable, Bennett always does a great job

The most timely experience! Service Advisor JJ kept me informed which is most appreciated! I’ll be back & ask for JJ every time!

We were quickly greeted by a service associate, Arthur. My truck was bought out of state. He was able to get in touch with their warranty department and get the information he needed on our warranty. We were very satisfied with the service we received.